In addition to all the features of most commercial programs, the capability of generating every possible type of psychrometric chart is unique to PsychroGen 2. Even to those in industry who already have a Psychrometric Chart or Mollier Diagram that fully meets their requirements, this particular feature can enable them to obtain new insights into the various processes and calculations that they usually deal with.
What distinguishes PsychroGen from other psychrometric chart programs available?
It is, so far, one of the very few (if not the only one), psychrometric chart programs developed in .NET and is unlikely to need changes in the foreseeable future if and when your Windows Operating System is upgraded.
Since the licence is for installation on one machine only, what would happen if my machine crashes?
What would happen if I were to change my Operating System?
However, we cannot guarantee that PsychroGen will work with any operating system other than the one on which you successfully used the program during the ‘free trial’ period.
Why is there no ‘Help’ facility such as those usually found in many other programs?
That is all there is to it.
Because of that, we felt that the type of ‘Help’ needed should be more specific and should be more step-by-step in approach than the usual ‘Help’ product. That’s the reason why we have provided Help in the form of ‘How To’ panels and ‘ToolTip’ hints that are shown when the cursor moves over the various control elements. We have also provided a separate User Guide which also gives details of how the various features of the program are used.
As we have a policy of continuous improvement, a standard ‘Help’ facility may be provided in future if there is a demand for it. As has been stated before, all updates of PsychroGen are free for periodic licence holders.
The ‘Print’ facility sometimes prints out the chart in the wrong size. Why is that?
If this does not work out, the screen image can be printed out using Paint or a word processor. When the ’Print’ menu item is clicked, a copy of the screen is automatically loaded on to the clip board ready to be pasted into any other application.
What do you do with the personal information about your customers?
We will hold detailed information about the product being used by the customer, such as product key number(s), date of purchase, type of product purchased, type of licence, licence subscription history, user status (normal, student, educational institution etc.) and any other general information which directly be useful in supporting the customer in using our product.
We will not hold any details of credit/debit cards, bank account numbers etc.The full physical address will be needed where the purchase mode (cheque, draft, bank transfer, direct debit, purchase order etc.) warrants it. For payment by card on-line, information necessary for card processing will have to be provided to the Payment Service Provider over a secure connection. The privacy conditions of the Payment Service Provider will apply in such instances.